SUPPORT

Get in touch.

We respond to every email — usually within one business day, Monday to Friday.

Support & general enquiries

Questions about the toolkit, login issues, technical problems, refund requests, or anything else — we answer every email.

support@shortslaunch.com

Response time

We aim to respond within one business day, Monday to Friday. For refund requests, please include your order receipt and the email used at checkout.

View refund policy →

Note on response times: We are a small team and aim to reply within one business day. For refund requests, please include your full name, email used at checkout, and the date of purchase. See our Refund Policy for full terms.